User Data Deletion Instructions
At TulsaCrete, we respect your privacy and your right to control your personal data. Learn how to request deletion of your data.
1. Overview
At TulsaCrete, we respect your privacy and your right to control your personal data. This page provides instructions for requesting the deletion of your personal data that we have collected through our website tulsacrete.com or through our Facebook app integration. We are committed to processing all data deletion requests promptly and in accordance with applicable privacy laws and Facebook's platform policies.
2. What Data We Collect
When you use our services or interact with our Facebook integration, we may collect the following types of data:
- Profile Information: Your name, email address, and profile picture if you connect through Facebook.
- Contact Information: Name, email, phone number, and address provided when you request a quote or contact us.
- Project Details: Information about your concrete or construction project needs.
- Usage Data: Information about how you interact with our website and services.
3. How to Request Data Deletion
Option 1: Facebook App Settings
If you connected with us through Facebook, you can remove our app access directly from your Facebook settings.
- Go to Settings & Privacy โ Settings
- Click on Apps and Websites
- Find TulsaCrete and click Remove
This will revoke our access to your Facebook information, and you can then contact us to request deletion of any data we have already stored.
Option 2: Direct Request
You can request data deletion directly by contacting us through any of the following methods:
- Email: Send an email to info@tulsacrete.com with the subject line "Data Deletion Request" and include your name, email address associated with your account, and any other identifying information.
- Online Form: Visit our website and use the contact form to submit a data deletion request.
4. What Happens After Your Request
Once we receive your data deletion request, we will:
Confirm Receipt
We will send you an email confirming we have received your request within 48 hours.
Verify Identity
We may ask you to verify your identity to ensure we are deleting the correct data.
Process Request
We will delete your personal data from our active systems within 30 days.
Confirm Completion
We will notify you once your data has been deleted.
5. Data That May Be Retained
Please note that we may retain certain information as required by law or for legitimate business purposes, including:
- Financial records required for tax and accounting purposes
- Records of completed transactions and services
- Information required to resolve disputes or enforce our agreements
Such retained data will be kept secure and used only for the specific legal or legitimate purpose for which it is retained.
6. Deletion Timeline
We will process your data deletion request within 30 days of receiving it and verifying your identity. For complex requests involving large amounts of data, we may need additional time, in which case we will inform you of the expected timeline.
Some backup copies of data may take up to 90 days to delete from our backup systems, but this data will not be used for any active purpose during that time.
7. Contact Information
If you have any questions about our data deletion process or need assistance with your request, please contact us: